Best Practices Improve Customer Experiences Do you agree with me that project-driven organizations must consider customer satisfaction as a critical success factor? I look at some of the reasons why project teams get the product or service wrong. What else can you add to this list? What other practices can help deliver positive …
Category Archive: Organisational influences
Permanent link to this article: http://www.projectarabgulf.com/2012/02/voices-customer-experiences/
Jun
11
Functional Manager & Project Manager in the same organisation?
More than once now I have come across Managers who in one organisation have two very different roles. This person is both the Department / Functional Manager (FM) responsible for a specialist area and the Project Manager (PM) responsible for a cross organizational project. I find myself asking the question is this healthy for the …
Permanent link to this article: http://www.projectarabgulf.com/2011/06/pm-fm/
Permanent link to this article: http://www.projectarabgulf.com/2011/06/social-media/
Apr
27
‘Inshallah’ Lead, Deliver or get out the way!
Throughout corporate Arabia from the boardroom to the grounds men the commonly used term ‘Inshallah’ rings alarm bells and raises red flags for anyone who comes across it. No longer is it the honor binding pledge of trust and only God can come between us! Now it’s become an excuse to procrastinate or excuse oneself …
Permanent link to this article: http://www.projectarabgulf.com/2011/04/inshallah-lead-deliver/







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