Category Archive: Organisational influences

Feb
13

PMI ‘Voices on Project Management’ – Best Practices Improve Customer Experiences

Best Practices Improve Customer Experiences     Do you agree with me that project-driven organizations must consider customer satisfaction as a critical success factor? I look at some of the reasons why project teams get the product or service wrong. What else can you add to this list? What other practices can help deliver positive …

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Permanent link to this article: http://www.projectarabgulf.com/2012/02/voices-customer-experiences/

Jun
11

Functional Manager & Project Manager in the same organisation?

Job Role - Project Manager & Functional Manager

More than once now I have come across Managers who in one organisation have two very different roles. This person is both the Department / Functional Manager (FM) responsible for a specialist area and the Project Manager (PM) responsible for a cross organizational project. I find myself asking the question is this healthy for the …

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Permanent link to this article: http://www.projectarabgulf.com/2011/06/pm-fm/

Jun
06

Where are the regions organisations & project professionals on social media?

Social Media Definition

About 2 months ago my experiences of social media were rather select I had FB and LinkedIn and I can’t say I used any to its full potential. So when a friend suggested I join twitter as well I scoffed at her because I couldn’t see any value to it. To my mind apps like …

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Permanent link to this article: http://www.projectarabgulf.com/2011/06/social-media/

Apr
27

‘Inshallah’ Lead, Deliver or get out the way!

Inshallah

Throughout corporate Arabia from the boardroom to the grounds men the commonly used term ‘Inshallah’ rings alarm bells and raises red flags for anyone who comes across it. No longer is it the honor binding pledge of trust and only God can come between us! Now it’s become an excuse to procrastinate or excuse oneself …

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Permanent link to this article: http://www.projectarabgulf.com/2011/04/inshallah-lead-deliver/