PMI Blog – Best Practices Improve Customer Experiences

0 Posted by - February 13, 2012 - PMI Activities, Skills & Tools, Trends & New Thinking

Best Practices Improve Customer Experiences



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Do you agree with me that project-driven organizations must consider customer satisfaction as a critical success factor?

I look at some of the reasons why project teams get the product or service wrong. What else can you add to this list?

What other practices can help deliver positive customer experiences.

Click on the image or post title to read the full post and add to the discussion.




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